2016 Ohio Fall Meeting

Date:  September 28-30, 2016
Location:  Ohio University,  Athens, OH
Hotel Accomodations
Ohio University Inn
331 Richland Ave.
Athens, OH 45701
Group Rate:  $123+tax per night
Click *Book Your Room* below and use GROUP CODE 160928OACS

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Program Information (subject to change)


Wednesday, September 28, 2016 


  • 12:00pm-4:00pm      Registration

  • 1:00pm-2:00pm        "Becoming Invaluable to Your Campus" presented by Sidewalk

    • With a new term just around the corner, it’s time to solidify your planning, including value-added objectives that align with your President or Provost. There are several initiatives and efforts independent stores can undertake to support students, faculty and campus. These specific initiatives and efforts may be critical to improved student outcomes, and aren’t necessarily in the business interest of for-profit lease operators. The bookstore is well positioned (perhaps uniquely positioned) to embrace and accomplish these university-wide goals and objectives. We will explore these ideas that can help you immediately become invaluable to your campus.

  • 2:15pm-3:15pm        College Store Financial Survey - OACS Region Exclusive: Financial Performance & Benchmarking Results

    • How do key financial performance metrics of stores in the Ohio and Michigan region compare with stores nationwide? This up-close-and personal presentation examines the aggregate results of regional stores that participated in the NACS Financial Survey. Data will highlight areas of strong financial performance, areas needing improvement, and benchmark results against other stores on a national level. Included will be performance indicators like average inventory, turns, and payroll expense.

  • 3:30pm-5:30pm        Store Tours

  • 6:30pm-9:00pm        Welcome Reception at Jackie O's Tap Room (6:00-10:00pm Shuttle will run from Ohio University Inn to Tap Room)


Thursday, September 29, 2016


  • 7:30am-12:00pm       Store Member Registration / Vendor Registration

  • 8:00am-9:00am         Networking Breakfast

  • 9:00am-10:30am       "Making the Customer Experience Magical" with John Formica

    • Have you ever wondered how the Walt Disney World Resort continues to produce a dynamic model on Business Excellence, Leadership, Working Environment and Customer Service? It is not about service. It’s all about creating a memorable Customer Experience. Learn secrets success strategies to attract more customers, build brand loyalty for life, beat out your competition and transform your business into a Disney-like culture. Tailored to any industry, association, business community, staff and leadership levels. A must program if you are serious in having a successful business or organization and survive in today’s challenging economy! If Disney can do it why can’t you?

  • 10:45am-11:45am   Breakout Sessions - 2 Choices

    • "Connect2One What's Hot 2016" presented by Connect2One
      Looking for great product ideas and What’s Hot trends? “Hey Robb” from Connect2One will share insights on trends and hot products from mainstream retailers and college stores nationwide. Join us for a fun and interactive session!



    • "Mapping A Course Materials Strategy for your Store" presented by Tony Ellis
      Using several source documents and resources, this workshop will engage participants in the creation of a course materials strategy for their store including strategic campus partners, capabilities needed, resource needs, and both goals and tactics for moving forward. This is a working session and not for the faint at heart!

  • 12:00pm-1:15pm       Vendor Appreciation Lunch

  • 12:30pm-1:15pm       Vendor Showcase (during lunch) Emcee by Robb Faust, Connect2One

  • 1:30pm-2:15 pm        "Making Relationships Magical" with John Formica

    • Are poor relationships causing your teams to struggle, lack productivity, employee turnover, poor service and lack of sales? Imagine if everyone on your team or business could get along, make instant connections with your customers or clients, be more memorable and likable and create trusting relationships that will have an immediate impact on the success of your organization? This program is guaranteed to make your teams and Business more successful.

  • 2:30pm-5:30pm          Tradeshow

  • 5:30pm-6:30pm          Happy Hour

  • 6:30pm-9:30pm          Dinner & Entertainment

    • 6:00-6:30                Business Meeting

    • 7:30-9:30                Dueling RhapsoD

Friday, September 30, 2016

  • 8:00am-9:00am          Breakfast

  • 9:00am-10:00am        Breakkout Sessions - 2 Choices

    • "Oven-Fresh Data: Insights into Course Materials from Fall 2016 Rush" presented by JJ Jaffe, Verba
      From Amazon ramping up their rental game to the emergence of Inclusive Access, the course materials market continues to heat up. In this session, Verba Support Analyst JJ Jaffe will dig into the company’s terabytes of data to share the key trends impacting your store’s course materials strategy.



    • "Keys to Successful Buying: Apparel Edition" presented by University of Dayton
      Will cover key takeaways from the ICBA Apparel Institute and will touch on the following areas:

      • Financial Management

      • Assortment Management

      • Vendor Relations

      • Marketing

      • eCommerce

  • 10:15am-11:15am      Breakout Sessions - 2 Choices

    • "OER in Support of Textbook Affordability" presented by Renee Mack, NACSCorp



    • "Keys to Successful Buying: Apparel Edition" (continued)

  • 11:15am-12:00pm      Roundtables

    • General Merchandising, Jenny Napier, University of Dayton

    • Textbook Managers, Clayton Ludlow, Cedarville University

    • Store Directors/General Managers, Tammy Slone, Cedarville University

  • 12:00pm                       End of Meeting